Donations Policy

DONATIONS – TERMS AND CONDITIONS

THE SONG SAA FOUNDATION

The Song Saa Foundation operates through two separate legal entities:

  • Koh Song Saa Foundation Organization of #10, Street 618, Khan Tuol Kork, Phnom Penh, Cambodia which is a registered non-governmental organisation in Cambodia; and
  • Song Saa Foundation (Hong Kong) Limited whose registered office is at 10F, The Factory, #1 Yip Fat Street, Hong Kong and is exempt from tax under section 88 of the Inland Revenue Ordinance of Hong Kong.

YOUR DONATION

We will use your donation at our discretion but within the stated objectives of the Song Saa Foundation.

We process donations through the Website, currently using the services of the global payment service provider, Adyen.

We also accept donations by cheque and in cash at the Island.  Please be aware that the administration cost of cashing cheques is high so we recommend that this form of payment is only used for high value donations.

Once you confirm to us through the Website that you wish to proceed with your donation, your transaction will be processed through Adyen.  By confirming that you wish to proceed with your donation, you authorise Adyen to request funds via your selected payment method.

TAX DEDUCTIONS

When you donate to us through our Website, it is your responsibility to ascertain whether you qualify for tax deductions in your home country on your donation.

UNAUTHORISED CARD USE

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

INFORMATION FROM YOU

Before we can process a donation, you must provide us with:

  • your name, address and email address;
  • details of how you wish to fund the donation; and
  • which entity in the Song Saa Foundation is to benefit from your donation.

Adyen will use this information to process your donation.  It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to Adyen and your payment data will be collected and processed securely by them.  Before you make a donation, you should make sure that you are aware of Adyen's terms and conditions of business, which are different from those of the Song Saa Group, to ensure that you are comfortable with how Adyen will process your personal data.

We do not share your personal details with any other third party other than is set out in the Privacy Policy of the Song Saa Group.  That Privacy Policy forms part of these Terms and Conditions and, by agreeing to these Terms and Conditions, you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

REFUND POLICY

If you make an error in your donation, please contact the Song Saa Foundation either by email at wayne@songsaa.com within 14 days to arrange refund servicing.

REGULAR DONATIONS

These Terms and Conditions will also apply to successive donations made through the Website where you have set up a regular donation.  When you set up a regular donation, you will be scheduling a series of donations to be made on the day of the month that you choose for the period of time you selected or until further notice.  You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a regular donation, you authorise Adyen (or any successor payment service provider) to request funds from your credit or debit card on the day of each month that you set.

To cancel your regular donation please contact us by email at wayne@songsaa.com .

AMENDMENT OF TERMS AND CONDITIONS

We reserve the right to amend these Donation Terms and Conditions at any time.